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- How do you treat your customers?Brands are inadvertently developing actively-hostile user experiences for their visitors, and not even taking advantage of what they did it for in the first place.
- The web is broken. Is AI going to fix it?Today’s web is far from simple. The technologies and industry that has built up around it has led to the proliferation of all kinds of tools, overlays, banners, notifications and other junk that are ruining your users’ experience. Where do we go next?